Occasionally your glasses might not fit perfectly when you first receive them. This is totally normal and means they just need a little adjusting. Similarly if you have been wearing your frames for some time, they may just need a little fine-tuning. If your frame doesn't quite fit right, we suggest bringing them to your local optical store. Most stores will make an adjustment for free, but others will charge a very small fee. If you do get charged, send us a photo of your receipt and we will reimburse you. Not sure if your frame needs adjusting? Check out the info below that tells you what to look out for.
If you need your frames repaired, we now offer a repair service - all prices and info can be found below.
If you need to contact us about a repair or adjustment, please complete the form on the right and we will respond as soon as possible.
You can also email us at the address below. We endeavor to respond to all emails within 12 hours.